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About

Handmade on the Isle of Wight

First and foremost I’m a snooker and pool enthusiast who’s played for longer than I care to remember. My game took a backseat for some years whilst my family grew and evolved but on my return, as I gathered unto me my new cue and accessories, I found a few bits and pieces that were not available, at least not in the form I wanted them. To that end I set about manufacturing a few pieces for myself and when finished I posted a couple of pics on a snooker forum I’m a member of. They were well received and a few members contacted me and asked if I could produce some similar pieces for them. And so CueKit was born.

All the items I produce, including the CuePads, are handmade by myself on the Isle of Wight, where I now reside.

Shipping

All items purchased are shipped the same day or next next unless they are out of stock. Normally the website’s commerce system will let you know if an item is out of stock but in the rare case of a slip up of any kind we’ll let you know immediately and you may receive a full refund or choose to wait for your product to arrive. All UK orders are shipped via Royal Mail 48. International orders are shipped via Royal Mail 1st Class International. Neither service provides tracking but both are quick, safe and efficient.

Returns

If you are not completely satisfied with any product we supply then you are welcome to return it for a full refund. We run a “no questions asked returns policy” but we would ask that you not abuse that trust. You will be responsible only for the return postage. This is the returns address:

CueKit
Gurnard Pines Central Complex
Cockleton Lane, Gurnard
Isle of Wight, PO31 8QE

 

Terms & Conditions

Please click here for our complete Terms & Conditions. These do not replace or invalidate our GDPR compliant Privacy Policy.

Payments, Encryption & SSL Certificates

SSL Certificates are small data files that digitally bind a cryptographic key to an organisation’s details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. Typically, SSL is used to secure credit card transactions, data transfer and logins, and more recently is becoming the norm when securing browsing of social media sites. CueKit.co.uk uses a full SSL Certificate meaning all information transferred through this site is encrypted and safely communicated.

Ethical Trading Policy

I’ve no wish to trade with sweat-shops nor profit via the misery of other human beings. Whilst I can’t travel to and inspect the premises and practices of every supplier or manufacturer I trade with, I do make every effort to vet those I buy from, in the hope that we represent one link in a chain of businesses who all believe that everyone deserves both a fair wage and quality time with their families.